From the moment we wake up in the morning to the last few hours each night, all of us negotiate. With friends, clients, colleagues, family, and even within ourselves, we are busy trying to exert influence, to make decisions, and to resolve conflicts. Many of us experience a tension between what our rational mind thinks makes sense and what our heart feels is right. This is a false choice. The Beyond Yes Process, which originated at the Harvard Negotiation Insight Initiative, shows us how to move beyond reason and emotion to access a deeper wisdom inside each of us as we explore the interface of "being" and "doing" and use clear insight and skillful means in daily life both at work and at home. CE credit available.